You have 56 days from the end of your last agreement to find a new Provider. If you don't do this your package will be withdrawn but you can request My Aged Care for a 28-day extension.
The Care List is a government approved home care package provider. Through our app you can manage the package yourself or we can do it for you. We can also help you find the services you need or another provider by searching our database or by using our Concierge Services.
This is an individual code the Government has allocated specifically to you for the specific care services you receive. A referral code is usually given to you when you have an ACAT assessment.
That code allows a Provider to start giving you services and allows them access to your records. When you change providers this code must be given to the new Provider so they can access your records and be paid for your care.
Yes - but you will need to have another ACAT Assessment to do that. The first step is to ask for a review of your plan. Sometimes you may just need some extra services already available at your current Level.
This is a My Aged Care waitlist or a queue that people need to be on to either get a Home Care package OR if they're changing levels from say a Level 2 to a Level 3.
You need to be on this list if you haven't yet been assigned a package.
Packages will be handed out based on how long you've been on the list and what care needs you have.